A 26-year-old man who purchased an iPhone 8 from a leading e-commerce website received a bar of soap neatly packed in the handset’s cover. The victim, Tabrez Mehboob Nagaralli, 26, has filed a case of cheating against the website which refused to compensate him claiming that he had signed the courier boy’s digital log after taking possession.
Tabrez placed the order to buy the iPhone 8, which was priced at Rs 55,069, on Flipkart on January 21. Around 3:30 pm the next day, he got delivery of the package at his office in Belvedre Hill Co-Operative Society in Mazgaon.
He approached the city police and a case of cheating has been registered against the Softbank-backed Flipkart valued at over USD 17 billion in central Mumbai’s Byculla police station.
In his complaint, Nagrali said he had ordered an iPhone-8 on the shopping portal and made the full payment of Rs 55,000.
“Nagrali approached us with a complaint yesterday, and an offense of cheating was registered against Flipkart,” Avinash Shingte, senior police inspector at the Byculla police station, told
When contacted, a Flipkart spokesperson claimed the e-tailer has a zero-tolerance policy on customer trust impacting incidents, and added, “we are investigating the incident and will resolve the matter at the earliest.”
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