240 air passengers faced turbulence from an Air India flight from Amristar to the national capital last week, turbulence leaving at least three people with minor injuries and causing a window panel inside the aircraft to break away, according to four airline officials.
Besides Air India, aviation regulator Directorate General of Civil Aviation (DGCA) and Aircraft Accident Investigation Board (AAIB) are probing the incident, which happened on April 19 soon after the flight took off from Amristar, one of the officials said.
The duration of Amristar-Delhi flight is about 35 minutes and on April 19, the AI 462 flight was full with over 240 passengers, another official said.
The officials stated the flight faced turbulence soon after take-off when the altitude was around 15,000 feet due to bad weather.
“Three passengers who were injured were given first aid in the aircraft and on arrival into Delhi and went on their connecting flights thereafter,” an Air India spokesperson said, adding that the airline is conducting an inquiry into the incident.
A purported 50-second long video clip of happenings inside that flight showed an air hostess trying to fix the window panel that came off and pacifying an elderly woman passenger seated on that particular window seat. The video clip has been circulated in WhatsApp groups and social media platforms.