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Now property transfers made easy for second-hand cars

Buying a new car is a dream for some, an expensive dream. So they resort to the next option- buying a used car. Which comes with a benefit.

You won’t have to face the hassle of making endless rounds of the Regional Transport Office (RTO) for transferring the registration certificate (RC) in your name.

The Delhi government’s transport department is making the process of transferring the ownership of a vehicle online to not only ensure a hassle-free experience for applicants but also bring transparency in the exercise. The streamlining of the services is being made online in phases and in the first phase, RC transfer has been made online at four RTOs—Vasant Vihar, Janakpuri, Indraprastha Depot and Mall Road. A transport department official said by January 15, the process would be made online at all RTOs and their respective zones in Delhi.

Dept sends RCs to owners via Speed Post

We are trying to make the process online for all RTOs in Delhi. There are some minor issues involved, which are being sorted out,” the official said.

“At present, applicants have to fill and submit forms at the RTO, along with required documents. In the new system, the forms can be filled and submitted online and supporting documents have to be scanned and uploaded online,” a transport department official said. The facility, however, is yet not accessible from smartphones as the mobile version of the department’s site is as yet unable to process online applications, the official said.

“This exercise will reduce the public interface of the transport department to a large extent and would also ensure transparency,” the official said.

Apart from making the process of transferring RC online, the transport department has also started sending registration certificates (RC) of vehicles to the house of the owner through Speed Post. The new process has been started for vehicles that have been registered post-October 1. The owners first receive an SMS on their phone, following which the RC is delivered to their residence.

This initiative is only part of the transport department’s endeavor to go online in a major way. The department has made trade certificates given to vehicle dealers online too, apart from renewal of licenses and permits. This would also mean less pressure on the transport authority offices. Every day about 45,000 to 50,000 people visit the zonal transport authority offices for various purposes. The government plans to reduce the public interface with transport department so that getting certificates or renewing licenses become a hassle-free process.

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