Facebook stated that WhatsApp users the world over made more than 1.4 billion voice and video calls on New Year’s Eve, the most ever calls in a single day on the platform.
Caitlin Benford, technical program manager at Facebook said, “Before COVID-19, New Year’s Eve generated Facebook’s biggest spikes in messaging, photo uploads and social sharing at midnight across the world. However, in March 2020, the early days of the pandemic produced traffic spikes that would dwarf New Year’s Eve several times over — and it lasted for months.”
Benford added, “Behind the scenes, Facebook Engineering came together to drive unprecedented efficiency improvements and make our infrastructure more resilient. This work includes load testing, disaster recovery testing and shuffling capacity. This year, New year’s Eve looked a lot different, and we had engineering teams across Facebook’s apps, ready to support any issue, so the world could ring in 2021.”
The company announced, “There were more than 55 million live performances across Facebook and Instagram globally on New Year’s Eve.”