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LPG cylinder rules changed; doorstep delivery needs OTP…Here’s all you need to know about it

The system of home delivery of your LPG cylinder is all set to change from next month. From November 1, you will need an OTP to get your gas cylinder delivered to your doorstep. Oil companies are implementing the new system, Delivery Authentication Code (DAC), to prevent theft and identify the right customer.

Here’s all you need to know about it:

1. Delivery Authentication Code (DAC) will first be implemented in 100 smart cities. A pilot project is already underway in Jaipur in Rajasthan.

2. Under this system, delivery shall not be completed only by booking for the cylinder. A code will be sent to the customer’s registered mobile number. The delivery will be completed only when the code is shown to the delivery person.

3. In case the customer’s mobile number is not updated, the delivery person will update in real-time with an app and generate the code.

4. With the implementation of this system, customers whose details, i.e. the address and their mobile number, are wrong, will face difficulties. The delivery of their gas cylinder can be stopped due to incorrect details.

5. After 100 smart cities, it shall later be expanded to other cities.

6. The system will not be applicable to commercial cylinders.

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